Refund and Cancellation Policy
No Refund
At Sai Safety Works Wear, customer satisfaction is our top priority. However, we request your understanding that all purchases are considered final as per our no-refund policy.
If you have any questions or need assistance, please feel free to contact our customer support team.
Exchange
We are committed to quality assurance. Sai Safety Works Wear offers exchanges on items with manufacturing defects within 7 days of delivery.
To initiate an exchange, please get in touch with our customer support team.
Warranty Policy
Warranty claims must be submitted within the periods specified below:
- Safety Shoes: 9 months from the date of invoice against manufacturing defects.
- Retractable Blocks: 6 months from the date of invoice against manufacturing defects.
- All Other Products: 1 year from the date of invoice against manufacturing defects.
Please note:
Customers are responsible for one side of the freight cost during the exchange or warranty claim process. We appreciate your understanding and cooperation.
Cancellation
To cancel an order, please contact Sai Safety Works Wear customer support within 24 hours of placing the order.
For cancellation requests, kindly email us at: [support@saisafetyworks.com] (replace this with your actual email address if different).
